How Can I Set Up an Account at Vegas Hero?

Select Sign Up, enter your email and choose GBP, provide your personal details, confirm you are over 18, accept the terms, and complete identity verification by uploading proof of ID and address.

Stuck Logging In? Here's What to Do

Check your email and password, use Forgot Password to reset, clear your cache, try another browser, disable any VPN, or contact support via live chat.

Is Play Possible on a Phone or Tablet?

Yes. Vegas Hero is built for mobile play with no app required and loads directly in your phone or tablet browser on iOS or Android.

How Quickly Do Withdrawals Go Through?

E-wallets are typically 0-24 hours, debit cards 1-3 working days and bank transfers 2-5 working days after processing.

Which Tools Help Me Keep Spending in Check?

Deposit limits, loss and wager limits, session reminders, time-out and self-exclusion are available, plus links to GamCare and GAMSTOP.

Privacy Policy

Last Updated: 2026

This Privacy Policy explains how mystroudmp.org ("we," "us," "our," or the "Site") collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring transparency in our data practices.

Information We Collect

We collect the following types of information:

Personal Information: Name, email address, and other details you voluntarily provide
Technical Information: IP address, browser type, operating system, and device identifiers
Cookies: Small data files stored on your device to enhance your experience
Usage Data: Pages visited, time spent on site, clicks, referral sources, and interactions with our content

How We Use Information

We use collected information for:

Affiliate tracking and commission attribution
Site analytics and performance monitoring
Improving site functionality and user experience
Sending promotional content and updates (with your consent)
Complying with legal obligations and preventing fraud

Cookie Policy

We use the following types of cookies:

Essential Cookies: Required for site functionality
Analytics Cookies: Track user behaviour and site performance
Affiliate Cookies: Monitor referrals and conversions for our partners
Marketing Cookies: Support targeted advertising and remarketing

You can control cookies through your browser settings or by using opt-out tools. Note that disabling essential cookies may affect site functionality. Third-party advertisers may also place cookies on your device; refer to their privacy policies for opt-out options.

Third-Party Links

Our Site contains links to casino operators, gambling affiliates, and other third-party websites. We are not responsible for their privacy practices, data collection, or content. We strongly recommend reviewing their privacy policies before providing any personal information. Your use of third-party sites is governed by their respective terms and policies, not ours.

Your Rights

Under UK and EU data protection law (including the UK GDPR), you have the right to:

Access your personal data
Rectify inaccurate information
Request deletion (right to be forgotten)
Restrict processing of your data
Object to processing, including for marketing purposes
Request data portability
Lodge a complaint with the Information Commissioner's Office (ICO)

If you are a resident of other jurisdictions (e.g., USA), similar rights may apply under applicable laws such as the CCPA. Contact us to exercise your rights.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Analytics and usage data are typically retained for up to two years. You may request deletion of your data at any time, subject to legal obligations.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or report a data breach, please contact us at:

Email: privacy@mystroudmp.org

We will respond to your request within 30 days of receipt.

This Privacy Policy is subject to change. We will notify you of material updates via email or by posting a revised version on our Site.